Privacy Policy
Effective Date:
10.06.2025
Welcome
You are here because you care about your privacy, especially when it comes to the sensitive thoughts you share with a computer program. As the creators and regular users of «Talu», privacy is of utmost importance to us.
X-Checkers Inc ("Talu", "we", "us" or "our") provides a web application designed for insight discovery and personal growth using modern artificial intelligence technologies.
This Privacy Policy describes how we collect, use, store, protect, and disclose your information. If anything remains unclear, please contact us for clarification.
Our Commitment
Our commitment to your privacy is not just a duty, but an important part of our mission to provide a secure and private journaling experience.
When you entrust us with sensitive and personal information, we consider it our highest responsibility to keep it safe, confidential, and private, while also providing you with effective features and services in our products.
We believe that transparency is one of the most important values in building healthy relationships, and that extends to our relationship with customers. We will do our best to provide clear and open communication about our data handling practices, allowing you to make informed decisions about your data and its use in «Talu».
Why We Store Data
After careful consideration, we concluded that storing data in the cloud is the only way to ensure convenience, security, and reliability for users.
Here's why:
1. Data Protection: While user-based encryption is secure, it carries the risk of data loss if the encryption key is forgotten or lost. By storing data on our servers, we can ensure that even if you lose device access or forget your key, your insights are not permanently lost.
2. Reliability: Browser-based storage services like IndexedDB can be unreliable, potentially leading to data loss. We use Firestore, a trusted data storage provider, to ensure that your data is safely stored and consistently available.
Building an innovative product like «Talu» is a complex challenge, and we value your trust as we work hard to create something previously unavailable. Your participation makes this possible, and we sincerely thank you.
1. Information We Collect
To provide our services, we may collect the following types of information:
1. Automatically Collected Information: We automatically collect certain information about the device you use to access our services, including device information, IP address, and browser type. We also collect information about your interaction with our services, such as pages viewed and links clicked.
2. Use of Information
We use the collected information for several purposes aimed at delivering and improving our services. Here's a more detailed breakdown:
1. Service Delivery: Collected information is necessary to deliver our services. This includes using your account information to provide access to «Talu», your preferences to personalize your experience, and your insights to display them at your request.
2. Service Support: We use information to ensure our services run smoothly. This includes using technical information about your devices and interactions to troubleshoot, maintain compatibility, and ensure service availability.
3. Service Improvement: We use aggregated and anonymized data to identify trends, monitor user behavior, and understand how users interact with «Talu». This helps us identify areas for improvement, develop new features, and optimize user experience.
4. Developing New Services: Collected information may inspire new ideas and help us innovate. It gives us insights into what users value and what new services we can develop to meet their needs.
5. Protecting Talu and Users: Some information is used in the interest of security to protect our app and users. For example, we may use data to verify accounts, prevent fraud, enforce our terms, and comply with legal requirements.
6. Providing Personalized Content: We may use your data to personalize your experience in «Talu», such as remembering your preferences or showing content aligned with your interests.
3. Third-Party Services
We use various third-party services to help us deliver, improve, protect, and promote our services:
1. Google Firestore: We use Firestore as our data storage provider. Your data is encrypted in transit and at rest. We maintain a Business Associate Agreement (BAA) with Google to ensure data handling aligns with HIPAA standards.
2. Appmetrica: These tools help us understand user behavior, improve our services, and fix bugs. Sensitive data, such as journal entries, is never sent to these services.
3. OpenAI and Anthropic: We use these services for advanced computation tasks including AI and language processing. All data processed is anonymized, containing only insight content with no identifying user information. We have BAA and Zero Data Retention (ZDR) agreements with OpenAI and Anthropic.
4. Non-Disclosure of Sensitive Insight Data
«Talu» strictly adheres to its commitment to protect your sensitive insight data. It goes against our values and business ethics to share, sell, or distribute your sensitive data to third parties. We will never do so unless required by law.
5. Security
Securing your data is our top priority, and we employ various measures to protect your information:
1. Data Encryption: All data transmitted between you and our services is secured using strong encryption protocols including SSL. Firestore encrypts all data in transit and at rest.
2. Access Control: We implement robust administrative access controls. Only authorized staff can request access to sensitive data for troubleshooting, with access protected by 2FA and full audit logs.
3. Employee Data Access: Our employees do not have access to production data.
4. Training: Our team is regularly trained on the latest data security best practices.
5. Third-Party Audits: Although we have not yet conducted formal security assessments, we commit to regular internal reviews of our security practices.
6. Data Retention and Deletion
- User Account Deletion: Users may request account deletion at any time. All associated data will be permanently deleted.
- Data Retention: Deleted data is retained for 30 days in Google Firestore for disaster recovery purposes before being permanently erased from our systems.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to the processing of your information
- Restrict the processing of your information
- Transfer your data to another service
To exercise these rights, contact us at the email address provided below. We will respond within a reasonable timeframe, not exceeding 30 days.
8. Children's Privacy
«Talu» is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new version on this page and, if necessary, via email or app notification. We recommend reviewing this policy periodically to stay informed about our practices.
The last updated date will be indicated at the top of the page.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
«X-Checkers Inc»
Email: support@talu.pro